Outsourced – In a roundabout way to happiness

Outsourced - In a roundabout way to happiness

Outsourced – In a roundabout way to happiness

  When Nokia announced earlier this year to close its factory in Bochum and to produce its phones now available in Romania, called Finance Minister Peer Steinbrueck, the decision of the Finnish mobile phone group’s aptly as a “caravan capitalism.” The relocation of manufacturing plants and jobs to cheaper overseas manufacturing has long been on the agenda of our global economy. Another example is the call center in India to hit where the Indian counterparts nights around the ears to alert the American people to sell online products, insurance and pensions over the phone. The debut film Outsourced – In a roundabout way to happiness / Outsourced by John Jeffcoat is a wonderful comedy that gives an insight into this environment with all its inter-cultural obstacles.

In the center of attention is the 32-year-old Todd Anderson (Josh Hamilton), who works as a department manager in a call center in Seattle. Right at the beginning of the film he learns from his boss Dave (Matt Smith) that his entire department from savings reasons to be outsourced to India. Faced with the decision either to be unemployed and lose his company stock or worked there his successors, including new staff, Todd decides to India. And do not go quite as comfortable traveling to New Gharapuri, a small town near Mumbai. There he is taken by his successor overjoyed Puro (Asif Basra) in the reception that it accommodates place in the booked hotel at his Aunt Aunti Ji (Sudha Shivpuri). And as it is now time for the Indians is common, he will once squeezed. Whether he was married, how much they earn, etc. Todd takes a banana peels into the next, but he quickly learns about the Indian traditions, such as that is eaten in India only with the right hand, the left is impure.

Throughout the film stumbles Todd of a faux pas on the next, but that’s just delicious, which makes up the comedy. Todd is a very sympathetic contemporary, and so it deprives him of his transgressions is not bad, especially not if it was even been to India and may have experienced the same thing. The Indians are gentle with him, they only require that he should learn more about India.

The call center is supposed to bring Todd into shape by the average MPA) (minute per Order of telephone orders from 15 to 6.0 minutes is, looking from the outside but like a half-finished shell is inside but equipped with modern technology. What Todd finds there, shocked him: a windowless office with supposedly aspiring Indians, who are with their work but still far from the organizational goals. Because Todd will not hang eternally fixed in India, he tries to be everything they can to trim the staff to “Americans”, for debate and the wording of the sales agents crucial for business. But that alone is not enough, the MPA decreases only slowly and Todd must understand, finally, that he and his American approaches not get far. It is, finally, “The Indian Way”, which gives him access to the employees and their abilities only really cranks. Do not defend yourself against India, is an advice of a fellow countryman, who helps Todd to finally deal with India on foot. Then everything runs like clockwork, the MPA is to six, the employees are happy, Todd, as well – until one day his boss Dave is quite unexpectedly at the station and announced new plans for the call center. The caravan will move on …

Outsourced – In a roundabout way to happiness / Outsourced captures a wonderful way, which probably everybody experiences traveling to India for the first time. Whether you love or hate the country, it is probably the most distinguished minds, one thing is certain: a culture shock is guaranteed. This chaos, which lurks at every corner, all overused in extreme form, smells, sounds, all the senses are. If you can not enter into it, one has little fun. Like Darjeeling Limited (2007) by Wes Anderson’s John Jeffcoat studied the impact of two cultures, but it is with him intelligent and sensitive, while Anderson’s cartoon characters rather similar, and embody the stupid Americans in the East.

If more than working in Indian call centers, and especially wants to know what kind of people who do this job, should leave without seeing the documentary John & Jane (2005) by Ashim Ahluwalia. The film is a wonderful complement to John Jeff Coats comedy.

(Katrin Knauth)

Title: Outsourced -) In a roundabout way to happiness Original Title: Outsourced Country of production: USA Year of production: 2006 (# length: ( #) 102 (min) of material: Academy Films / Twentieth Century Fox

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